The following are a selection of Ceros white papers which have been published in programme management/business change journals.

22 Reasons that contribute to projects failing
and some cures

Project Management is a growing area as more and more organisations use the underlying methodologies, processes, etc to shape up and deliver successfully, to time, budget and quality, any piece of work that can be deemed a "project". However, delivering a successful project is not easy. Failure can be construed as "anything not delivered as promised". This includes overrun timescales and budget, scope creep, not meeting user requirements, a poor quality product delivered - or more dramatically, the cancellation of a project. So what contributes to failure and how can it be avoided. ...

Download the full document:
PDF | Microsoft Word

Six Principles for Successful Business
Change Management

Prior to the 1990’s, change was almost evolutionary. Organisations ticked over from one day to the next. Business processes were almost set in stone and remained unchanged for years. This is no longer the case. Today, it is a constant challenge to any organisation to gain competitive advantage in today’s dynamic market. To meet this challenge an organisation must have business processes in place that enable operational efficiency, minimise product development time, and deliver a quality product to the customer at an acceptable price. However, because the market is dynamic, an organisation must also be able to cope with a faster change cycle and this demands an ability to handle change whenever the market (usually the customer) demands it. Thus it is essential that an organisation, be it commercial or industrial, has in place a highly effective methodology to manage any (not just major) change...

(Click the diagram to download our full printable version)

Download the full document:
PDF | Microsoft Word

Are your processes fit for E-commerce?

Gone are the days when a company's market share and competitive edge went unchallenged for years; your customers were loyal and remained so for many years. Today, the situation is changing dramatically and market share, competitive edge and customer loyalty may only last weeks. The availability of low cost Internet/Web technologies and the expanding use of home and portable computing, mobile phones and Web TV allows new enterprises to launch a product or service within weeks. The range of goods and services that were traditionally purchased from shops, via mail order, etc and can now also be obtained electronically include cars, travel, books, CDs, furniture, soft furnishings, insurance, banking, toys, computers, homes, groceries, wine, etc, etc. The low cost of entry makes it easy for new players to replicate your products and services in a short space of time. Technology also makes it easier to catch up with new innovations quickly. All this reduces anyone's competitive edge to a matter of weeks or months at best...

Download the full document:
PDF | Microsoft Word